Last updated: August 28, 2026 · BigFish Brain LLC
This Privacy Policy explains how BigFish Brain LLC, a limited liability company registered in the United States with offices at 761 Martingale Ln, Park City - 84098-7559, United States (US), handles information related to the website available at bigbrain.mom and any associated services. The services described on this website are developed and operated by the developer BigBrainy on behalf of BigFish Brain LLC. We respect the privacy of every visitor and client, and we are committed to protecting the personal information that you choose to share with us.
By accessing this website or using any of our services, you acknowledge that you have read and understood the practices described in this Policy. If you do not agree with any part of this Policy, you should stop using the website and our services. The Policy is written in plain language wherever possible, and it applies to all visitors, prospects, clients, and business partners who interact with BigFish Brain LLC in any capacity.
This Policy applies to all personal information collected through the bigbrain.mom website, through email correspondence, through telephone calls, and through any contracts or proposals we exchange with clients. It covers information provided directly by you, information collected automatically through technical means, and information obtained from third party sources where permitted by law.
The Policy does not apply to the practices of third party websites or services that may be linked from our pages. When you leave our website and visit an external platform, that platform has its own privacy rules, and we encourage you to review them before sharing any information. This Policy also does not apply to information processed by our clients within their own systems. When we build analytics or machine learning solutions for a client, the client remains the controller of its own data, and the client privacy terms govern that data.
We collect only the information that is reasonably necessary to operate our website, communicate with you, and deliver our professional services. The categories of information we may collect include the following.
When you contact us through the website form, by email at inbox@bigbrain.mom, or by telephone at +17747459447, we may collect your name, your email address, your phone number, your company name, and the contents of your message. This information helps us respond to your inquiry accurately and maintain a record of our conversation.
If we enter into a business relationship, we may collect billing details, project specifications, technical documentation, and any other information needed to perform the agreed services. This information is used solely for the purpose of the engagement and is protected under confidentiality obligations described in our Terms of Service.
Like most websites, we automatically collect limited technical data such as your browser type, operating system, approximate geographic region, referring pages, and pages you visit on our site. This information is aggregated where possible and is used to understand how visitors use the website and to improve its performance and security.
We collect information through several straightforward channels. First, information is collected directly from you when you voluntarily complete the contact form, send us an email, call us, or provide details during a consultation. Second, information is collected automatically when you browse the website, through server logs and similar technical tools that record standard usage data. Third, we may receive business information from public sources, from referrals, or from our business partners, always in accordance with applicable law.
We do not purchase personal data from data brokers, and we do not engage in the mass collection of personal information for advertising resale. Any information that we gather is gathered transparently and used for the specific purposes described in this Policy. If we ever intend to collect information through a new method or for a materially different purpose, we will update this Policy before doing so.
We use the information we collect for clear and limited purposes, including the following:
We do not use your personal information to send marketing communications without your consent. If we ever offer newsletters or industry updates, we will only send them to individuals who have opted in, and every such message will include a simple way to unsubscribe.
Depending on where you are located and the nature of our relationship, we rely on one or more lawful bases for processing personal information. These bases include your consent, which you may withdraw at any time; the performance of a contract with you, such as delivering consulting services you have purchased; legitimate interests, such as operating and securing our website and communicating with prospects and clients; and compliance with legal obligations, such as tax, accounting, and data protection requirements.
When we rely on legitimate interests, we balance those interests against your rights and freedoms, and we do not process more information than is necessary for the specific purpose. Where consent is required by law, we obtain it before collecting sensitive information and we make it as easy to withdraw as it is to give. If you have questions about the legal basis that applies to a particular processing activity, you may contact us at inbox@bigbrain.mom and we will explain the basis in plain terms.
We take the security of your information seriously and apply reasonable technical, administrative, and physical safeguards to protect it. Our website is served over encrypted connections where supported, our hosting environments are protected by firewall and access control measures, and access to client information is restricted to team members who need it to perform their work. Where we store or process information on behalf of clients, we follow industry standard practices for encryption, backups, and access management.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. However, we monitor our systems for unusual activity, we keep our software updated, and we respond promptly to any identified vulnerability. If we become aware of a security incident that affects your personal information, we will notify you without undue delay and provide the information required by applicable law.
We retain personal information only for as long as it is needed for the purposes described in this Policy, or as long as required by law. Inquiry correspondence is kept for a reasonable period so that we can respond to follow-up questions and maintain continuity. Client records are retained for the duration of the engagement and for the additional period required by tax, accounting, and professional record keeping rules. Technical logs are kept for a short period and then deleted or aggregated.
When information is no longer needed, we delete it securely or convert it to an anonymous form so that it can no longer be linked to you. If you would like us to delete information about you and we are not legally required to keep it, you may ask us at any time, and we will honor your request in accordance with applicable law and our retention schedule.
Our website and services are intended for businesses and adult professionals. They are not directed at children, and we do not knowingly collect personal information from children under the age of 16. If you believe that a child has provided us with personal information without the consent of a parent or guardian, please contact us at inbox@bigbrain.mom, and we will take prompt steps to delete that information from our systems.
If we learn that we have inadvertently collected personal information from a child in a manner that is not compliant with applicable law, we will delete it as soon as reasonably possible. We encourage parents and guardians to supervise online activity and to contact us if they have any concerns about the information practices of any website, including ours.
BigFish Brain LLC operates from the United States, and information we collect may be stored and processed on servers located in the United States or in other regions selected by our hosting providers. If you are located outside the United States, your information may be transferred to and processed in a country where data protection laws differ from those in your home country. We take reasonable steps to ensure that any such transfer is carried out in accordance with applicable law and that your information continues to be protected to a comparable standard.
When we engage service providers located outside your jurisdiction, we rely on appropriate safeguards such as standard contractual clauses or other recognized transfer mechanisms. You may request a copy of the safeguards we apply for international transfers by writing to inbox@bigbrain.mom, and we will provide you with the relevant information, subject to protecting the confidential details of our provider agreements.
Depending on where you live, you may have certain rights regarding the personal information we hold about you. These rights may include the right to access the information we hold, the right to request correction of inaccurate information, the right to request deletion of information, the right to restrict or object to certain processing, and the right to data portability where it applies. You may also withdraw any consent you have given at any time.
To exercise any of these rights, contact us at inbox@bigbrain.mom with a clear description of your request. We will verify your identity before acting on the request and will respond within the time frame required by applicable law, usually within 30 days. We will not discriminate against you for exercising your rights, and we will not charge a fee for a reasonable request. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
If you are a resident of California, the California Consumer Privacy Act and related regulations may provide you with additional rights. These include the right to know what personal information we have collected, used, shared, and sold, the right to request deletion of your personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information, and we do not share personal information for those purposes.
California law also requires us to describe how we respond to web browser signals such as Do Not Track requests. At this time, our website does not respond to Do Not Track signals because no common industry standard has been established. You can still control much of the information collected about you through browser settings and by contacting us directly. To exercise your California rights, send a request to inbox@bigbrain.mom and we will respond within the time period required by law.
Our website may contain links to third party websites, tools, and resources that are not operated by us. These links are provided for your convenience, and we have no control over the content or privacy practices of those external services. When you follow a link to a third party site, the information you provide to that site is governed by the privacy policy of that site, not by this Policy.
We also integrate with third party platforms in our own operations, such as scheduling and communication tools used during client engagements. Where these tools process personal information on our behalf, we ensure that appropriate agreements are in place. We encourage you to review the privacy policies of any third party service before you share information with it, and you are welcome to ask us which tools we use if that helps you make an informed decision.
We may update this Privacy Policy from time to time to reflect changes in our practices, in the law, or in the way our services operate. When we make material changes, we will update the last updated date at the top of this page and may post a notice on the website. We encourage you to review this Policy periodically so that you stay informed about how we protect the information you share with us.
Changes to this Policy become effective when they are posted on this page unless a different effective date is stated. If we make a change that requires your consent under applicable law, we will obtain that consent before applying the change to information we have already collected. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, we would be glad to hear from you. You can reach us by email at inbox@bigbrain.mom or by telephone at +17747459447. You may also write to us by mail at 761 Martingale Ln, Park City - 84098-7559, United States (US).
BigFish Brain LLC · 761 Martingale Ln, Park City - 84098-7559, United States (US) · inbox@bigbrain.mom · +17747459447
We review every inquiry and will respond as promptly as we can, generally within one business day. Thank you for taking the time to understand how we protect your information. Your trust matters to us, and we work hard to honor it in everything we build.